An original invoice (or packing list with values if the items are used) attached to the OUTSIDE of the shipment is required. Invoices inside boxes, or lack of any type of paperwork or descriptions of cargo creates many problems. The customs clearing process is impossible without proper paperwork.

Please ensure documents are attached on the outside of your goods. We would appreciate if you could send us either an electronic copy or a faxed copy of your list in addition to your original.

These can be faxed to 011-501-824-2325 or emailed to a.wierum@sterlingfreight.com.